For assistance with your password: If you have forgotten your password, or wish to make a change, select “Forgot Your Password” on the password entry page. You may also contact a representative of The Principal Financial Group® for assistance at 1.800.547.7754.
To update your e-mail address: To help ensure you continue receiving timely e-mail notification as soon as your statement becomes available, please let The Principal Financial Group know if your e-mail address changes:
- Log in at www.principal.com/retirement/statements to view account information.
- Choose “Update e-mail address” from within the “Tools” section, “Your Profile” link available on the left.
To change how you receive your statement: You have a right to receive a paper copy of your statement, free of charge. If at any time you would like to change how you receive your statement, go to the “Statements” link and indicate your mailing preference.
Please let me know if you have any questions about the online statements. I am happy to help.
JoAnn Fox
Assistant Director, Benefits
777.4413
jfox@whitworth.edu
